How do I exchange an order?Updated 3 hours ago
You can request an exchange through our Return Portal.
To start your exchange, please visit our Return Portal and follow the instructions to submit your request.
Please have the following information ready:
- Order number
- Product you would like to exchange
- Model, series, and color of the product you would like instead
If you need help with your exchange request or are unable to submit it through the Return Portal, please contact our Customer Support team and we’ll be happy to assist.
Start your exchange: Return Portal
For more information about our return and exchange policy, please visit our Returns & Exchanges page.