UAG Support is here 24/7. Note, coverage may be impacted during major holidays.

Shop

Urban Armor Gear

Customer Support and Frequently Asked Questions

UAG Help Center

Thanks for getting in touch. We received your request for an update on the fulfillment status of your order. Please note that all orders, regardless of shipping method or delivery address, may require 1 business day to process before shipping. Orders placed on Fridays, weekends, or holidays may not be processed until the next business day. Processing times may be longer during peak periods, such as new product launches, limited promotions, or holidays.

Our team will review your request as soon as possible and send you a confirmation email with more details.

Get more information

Shipping Information

Billing and Payment Issues

Warranty and Returns

Resources

Other

Get support