Articles in this section

How can I expedite my ticket resolution?

You can help expedite your resolution by providing the necessary information when submitting the ticket.

When submitting a support ticket, please remember to do the following:

- Provide the email address used to place the order.
- Select the issue type that best describes your issue.
- Select the model of your case.
- Provide a description of the issue. Please include any information you believe may be relevant.
- Provide your order number only if your item was purchased from our website.

Once you're ready to submit the ticket, click the "Submit" button on the bottom.

Below is an example:

TicketForm.png


How do I contact Customer Support?


 

Was this article helpful?
0 out of 0 found this helpful